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Objective
To work in a healthy
and competitive environment that offers challenges, growth and advancement
according to performance and ability.
Summary
Over 5 years of experience in maintaining
network and system infrastructure for small business and having good
relation with clients & users. Experienced in many technologies
like Windows, Linux, Novell NetWare, Web Hosting, Unified messaging,
VOIP and willing to learn more.
Technical Skills
- Network Services:
Active Directory, Novell eDirectory, DHCP, DNS
- Web Hosting: IIS,
Apache, Jboss
- Antivirus/Security:
Symantec Corporate, Symantec Endpoint Protection, GFI mail security,
GFI endpoint security
- Groupware: Microsoft
Exchange 2003/2007, MDaemon e-Mail Server, Kerio Connect, Google Apps
- Unified Messaging:
Microsoft Office Communications Server, Elastix (Asterisk variant), Customer Interaction Center (CIC)
- Internet Security:
Microsoft ISA Server, GFI Webmonitor, Squid
- Backup: Symantec.
Backup Exec, Backup Exec System Recovery, NTBackup
- Patch Management:
WSUS, GFI LANguard
Projects Undertaken
- Migration of SBS 2000 domain
to 2003 Standard
- Migration of Exchange 2003
to Exchange 2007
- Implementation of Office
Communication Server 2007
- Implementation of Asterisk-based
call center
Experience
System Administrator (Dec 2008 – Present)
NUANCE BPO MATRIX (578, Udyog
Vihar, Phase – V, Gurgaon)
- Analyze, log, track and
recommends resolutions to complex matters of significance and coordinate
the implementation of the approved course of action.
- Coordinate testing, upgrade
and configuration of patch and updates. Ensure changes are in accordance
with appropriate operating procedures.
- Coordinate and monitor
backup operations and take appropriate actions to ensure proper backups
are taken according to enterprise policy.
- Planning and implementing
security for the servers including security audits, controlling access
to servers and Application.
- Performing the configuration
management
- Responding to the change,
problem and incident management
- Keep track of inventory
of all Servers, Software, warranties, and etc
- Update technical documentation,
and Standard Operation Procedures.
Executive
– IT (NOV 2006
– Dec 2008)
NUANCE BPO MATRIX (578, Udyog
Vihar, Phase – V, Gurgaon)
- Monitoring server utilization,
antivirus pattern file updates, Outbound and Inbound SMTP Servers queue
and delivery, database Growth.
- Monitor internet activities
and bandwidth utilization.
- Ensure Antivirus pattern
update, and monitoring AV scan.
- Trouble shooting workstation
OS and applications related issue.
- Installing and configuring
apps like- Amadeus Vista, Sabre, Visual Studio, MS Office
- Testing, tracking, scheduling,
and implementation of patches/bug fixes.
PC Hardware Support (OCT 2004 – NOV 2006)
JLJ Academy of Computer Technology
(S.C.F. 56-57, Sector 16A, 578, Faridabad)
- Trouble shooting hardware
related issue, which includes identification of fault computer parts,
repair of keyboard and mouse.
- Monitoring and management
of Novell NetWare 2.6 and 6.5
- Trouble shooting LAN connectivity
issues.
- Installation of OS and
other software
Other Skills
Familiar with a vast array
of programming languages, concepts and technologies., including:
C, C++, HTML, Java, JavaScript, SQL, 8086 assembly, Basic, Visual Basic,
VB Script, ASP, user interfaces, databases, client/server.
Education
- MCSE/MCSA Messaging on
Microsoft Windows Server 2003
- PGDCA, Deptt of electronics,
Govt of India
- BA (History) from LNMU
Hobby
Blogging and Contributing to Wikipedia.
Other Personal Details
Nationality : Indian
Date of Birth: 26 – 02 -1982.
Gender : Male
Father’s Name: Sri. Niranjan Prasad.
Permanent Address: Vill – Kulhuara,
PO – Navaranga, Distt – Samastipur 848102
Marital Status : Unmarried
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